Grand Mercure São Paulo Ibirapuera 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.5/5 1,783 أراء

Grand Mercure São Paulo Ibirapuera - Image 1
Grand Mercure São Paulo Ibirapuera - Image 2
Grand Mercure São Paulo Ibirapuera - Image 3
Grand Mercure São Paulo Ibirapuera - Image 4

الوصف

خدمات الفندق الإضافية

  • We are a pet friendly hotel. Charges apply.

  • Try a mil folhas pastry at Bolangerie do Grand, voted the best in LA by NY

  • Hotel in São Paulo with pool, sauna, gym and tennis court

  • Hotel with the only helipad in the Ibirapuera region

  • 10-minute drive to Sao Paulo - Congonhas Airport

الإقامات المتوفرة لدينا

موقع الفندق

Grand Mercure São Paulo Ibirapuera

Rua Sena Madureira 1355 Bloco 1, IBIRAPUERA
04021051 SÃO PAULO
Brazil

نظام تحديد المواقع العالمي (GPS):-23.59263, -46.6493

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.5/5  1,783 أراء

تقييم TripAdvisor  4.0/5  1,823 أراء

2024 شهادة تميّز

Thank u for making our stay unforgettable

ملاحظة Tripadvisor 5.0/5

752bu تقييم TripAdvisor المعتمد

Hotel is clean, foods are so delicious , and hotel staff are so nice and friendly as specially in reception and bar . Renato help us a lot , everyone need to try his cocktails ( pisco sour and carprinha were my favorite . I couldn’t have had a better time , thank u for everything .

Great stay!

ملاحظة Tripadvisor 5.0/5

Marlies B تقييم TripAdvisor المعتمد

Very good service by Nicole, lucas, Rodrigo, Felix in the restaurant! Lovely quiet place, great food! No need to go out during your stay at Grand Mercure.

Pleasant experience

ملاحظة Tripadvisor 5.0/5

MadeleineSanderstead تقييم TripAdvisor المعتمد

The staff couldn’t have been more helpful and friendly. The room was spacious and comfortable and the breakfast abundant and varied. The only drawback I can think of if the quality - not the service - of room service dishes. The boulangerie is worth a recommendation for their pastries and friendliness of staff.

Don´t pay for 5-star in a 4-star hotel.

ملاحظة Tripadvisor 2.0/5

Eduardo d تقييم TripAdvisor المعتمد

It is too expensive for the services and installations. We expected to find a 5-star hotel, but the hotel is a standard 4-star overall. I´m very disappointed. The front desk is confused, slow, and unmotivated to do the job. The booking service didn´t work, and my reservation was made wrong. Definitely don't offer a service as they charge.

Dear Eduardo, Thank you for your review. We regret that we did not meet all your expectations and did not provide you with a completely satisfactory stay. At the same time, we are sorry for not fully meeting your expectations. We guarantee that your comments have been taken to the responsible managers, who will work on improvements. We understand that our explanations do not change your impressions about your arrival, but we hope to have another opportunity to welcome you and provide you with an even better experience soon. Best Regards, Carolina Barreto Customer Experience Coordinator

Parabens

ملاحظة Tripadvisor 5.0/5

Greg K تقييم TripAdvisor المعتمد

Marcos was my waiter when I had breakfast at the Mercure hotel in São Paulo. He greeted me warmly and seated me promptly. He helped me select my breakfast since I do not speak Portuguese. He got me my food in short time and was always very helpful and friendly. Very good man

Dear Greg, Thank you so much for your kind words about Marcos! We are happy to know that he made your breakfast experience at the Grand Mercure Ibirapuera memorable with his warmth, prompt service, and assistance with selecting your breakfast. It's wonderful to hear that despite the language barrier, Marcos went above and beyond to ensure you had a great meal. I'll be sure to inform your compliments to him and the hotel management. We truly appreciate your feedback and hope to welcome you back again soon! Best Regards, Carolina Barreto Customer Experience Coordinator

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

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